Bug Unable to connect to specific Servers...

    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6
    Hello Guys,

    with my installation i had never problems when connecting private hamachi servers. After my friends stopped playing star made i wanted to try out the community servers.

    Now i wanted to connect to the trace build server, it seems like im normally connecting. Im spawning and it´s loading for about 5 seconds. Then it stopps and in the upper right corner im getting a message that the server doesnt anser for x seconds.

    After a time java is crashing with the following message:

    "DisconnectException: You have been disconnected from the Server (either connection problem or server crash)
    ActualException: EOFException"

    This problems also occured on the Tectum Clementia Server!

    I tried every solution which JimmyJamba suggested me:

    - allocating mor ram to java
    - upgrading driver for GPU
    - fresh install

    1 and 2 had no effect, but after i deleted everything (!) from starmade, even the downloaded launcher. After i redownloaded the launcher from the official website, installed the latest Client and changed my settings i connected and it works.

    Today (one day later) im getting the timeout again... I just tried to delete the whole star made archive and moved the launcher to another direction on my hdd and so reinstalled Star Made. Still no safe connection...

    Some ideas? Excuse my language, im terribly tired :/


    My PC:

    Win 7 64BIT Ultimate
    8GB GeIL 1033mhz Ram
    i7 4770 CPU
    GTX 570 OC GPU
    50K Germany Cable Internet, 20ms ping to Frankfurt Server
     

    CyberTao

    鬼佬
    Joined
    Nov 10, 2013
    Messages
    2,564
    Reaction score
    641
    • Legacy Citizen 4
    • Railman Gold
    • Thinking Positive
    Is your starmade updated to the latest version?
    It wouldn't be related to that, since he said he CAN get on the server, but quickly crashes (Wrong version gives an error message while trying to connect, and tell you its a version error).

    Did you try Clearing the Client Cache? (Under Tools on the Connection Setup Screen) That used to help clear a few problems before, if I remember correctly.
     
    • Like
    Reactions: CrossCroissant
    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6
    I will try cleaning the cache as soon as i get home :eek:

    Of course updated, it was a fresh install, about 30seconds old :P
     
    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6
    Cleaned the cache today...

    Still not connecting to the server... Im able to download skins from the server (i can see the download in the upper left corner) but still im getting the no response from server alert in the upper right :/

    PS: Firewall and every AntiVir disabled...

    30sec http://abload.de/image.php?img=dcy4juj.png
    40sec http://abload.de/image.php?img=starmade-screenshot-04hkf5.png
    45 http://abload.de/image.php?img=starmade-screenshot-0zijfk.png

    When i joined, some player said Hello to me :eek:
     
    Last edited:

    CyberTao

    鬼佬
    Joined
    Nov 10, 2013
    Messages
    2,564
    Reaction score
    641
    • Legacy Citizen 4
    • Railman Gold
    • Thinking Positive
    In Full Honestly, The Game support Board is Half Dead.
    You could submit a Bug to the Bug-Tracker so that it might get fixed in the Next update, but you might be better off PM'n someone or Asking on Chat.
     
    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6
    I already reported the Bug ingame... but still im hoping that its an error caused by myself :3
     

    AndyP

    Customer Experience Manager
    Joined
    Aug 15, 2013
    Messages
    1,199
    Reaction score
    264
    • Schine
    • Wired for Logic
    Spamming will not help.

    Use this guide to prepare your game.
    Then add your logs directory zipped into a file here in the thread.

    - Andy
     
    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6
    Already tried both (first "update" solution even without the topic :)).... never tried mods...
     
    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6


    Mhh :/

    Even with a Server in the middle of America it should be enough :/

    (Wellington, KS)
     

    AndyP

    Customer Experience Manager
    Joined
    Aug 15, 2013
    Messages
    1,199
    Reaction score
    264
    • Schine
    • Wired for Logic
    You should go through this guide and
    send me the logs from your logs directory, after trying once.

    (Upload here as zip, or use any other known fileservice.)

    - Andy
     
    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6
    Oh sry didnt see your post :eek:

    Will upload the logs today (of course in an exact predictable status) after trying once.

    EDIT: Now even crashes while the StarMade Connector is "logging in as CrossCroissant".
    EDIT2: I uploaded a second log on Version 0,1595 while trying to connect to Epoch of Desolation :/ (now everylog file, zip wasnt allowed :/)

    http://www.filedropper.com/logs01595
     

    Attachments

    Last edited:

    AndyP

    Customer Experience Manager
    Joined
    Aug 15, 2013
    Messages
    1,199
    Reaction score
    264
    • Schine
    • Wired for Logic
    The log.0.txt suggests your client needs an update.
    Looks like server-build and client build do not match.

    the log.txt (Attachment) shows:
    Socket exception, this should be due to a wrong typed server-address.
    Try play.star-made.org:4242 or any other server from this list showing a version similar to yours.


    - Andy
     
    Last edited:
    Joined
    Aug 7, 2013
    Messages
    18
    Reaction score
    7
    I got the same problem on the TraceBuild server, wont connect to the server. Will try to reinstall SM, and see if it helps:)

    Edit: Didnt work
     
    Last edited:
    Joined
    Jul 7, 2013
    Messages
    23
    Reaction score
    6
    Today i connected to Epoch of Desolation, they got a new host in French (so not this far from Germany). At first there were no players on the Server and my game worked finde, the a player joined and instantly my game crashed with the exception...

    Maybe this fact can help ._.