You know I work in a factory assembly line and your post immediately reminds me of a engineer who comes around to check what fucks up with our ability to get things done in time, who then relays the problem to another engineer who never ever lowers himself to the level of us working class filth so much as to come and see himself what the problem is. He who looks at listed problems, measures and numbers, does the math, goes to the workshop and makes a fancy new tool. This tool is then given to us and we're told "use this from now" and all should be well because the smart engineer made the calculations and this absolutely should solve our problems at certain point in the assembly line.
- Playing to see if features works
- Playing to see if said features are properly balanced (which falls under the "works" part)
- Playing to see if said features are fun and find out what to improve upon
The tool works good for the first few hours, but then it's gears loosens up, the metal bits soften and get worn from contact with other metals. We don't know how to fix this tool because we don't know what measures it's calibrated for. We can't use our old tools because they were taken away. Now our quality drops, the overseer comes and pours shit down our neck. These tools don't work because the smart engineer who made them never had to see them being used in practice or even the station they were going to be used at.
But of course, that's our fault.