uploading gif not working

[DrTarDIS]

29th of June, 2018: We've switched hosts and configurations for SMD, please report any issues. StarMade wiki is currently down, we will be bringing that back up over the next few days.

DukeofRealms

Sure, here's an issue....I've tried to upload a couple .gif recoded in the starmade client to show some issues I've been having with the new client.
Reproduce error:

1. make post/thread
2. click "upload a file"
3. get a prompt "
   Upload a File (Max 39.1 MB):
   [browse] No File Selected [Close]
   Accepted file types:
   zip, txt, pdf, png, jpg, jpeg, jpe, gif, sment, rar, smtpl, smsec, log, cfg, smskin"
4. Browse, select file, eg"D:\StarMade\starmade-gif-0000.gif"
5. click "Open" in the filebrowser dialog
6. Either it says "no file selected" still -or- sometimes displays the file name after 2 or more repeated uses of the "upload a file" button
7. File doesn't start uploading, no progress bar, no attachment to the post or thread in question
8. ???
9. Post this thread after waiting a couple days for normal "moving pains" with switching providers.

I'd post a screenshot of what I'm seeing but, you know, can't use the upload a file feature...

 

[MrGrey1]

DukeofRealms

Sure, here's an issue....I've tried to upload a couple .gif recoded in the starmade client to show some issues I've been having with the new client.
Reproduce error:

1. make post/thread
2. click "upload a file"
3. get a prompt "
   Upload a File (Max 39.1 MB):
   [browse] No File Selected [Close]
   Accepted file types:
   zip, txt, pdf, png, jpg, jpeg, jpe, gif, sment, rar, smtpl, smsec, log, cfg, smskin"
4. Browse, select file, eg"D:\StarMade\starmade-gif-0000.gif"
5. click "Open" in the filebrowser dialog
6. Either it says "no file selected" still -or- sometimes displays the file name after 2 or more repeated uses of the "upload a file" button
7. File doesn't start uploading, no progress bar, no attachment to the post or thread in question
8. ???
9. Post this thread after waiting a couple days for normal "moving pains" with switching providers.

I'd post a screenshot of what I'm seeing but, you know, can't use the upload a file feature...

I had a similar issue when using Palemoon and Konqueror on Debian when trying to upload screenshots. Firefox worked fine. I spoke to Duke about it on the Discord. He tested the Windows version of Palemoon and didn't have any issues which left me thinking it was some Nix specific thing.
I managed to work out that my large resolution desktop screenshots would not upload though if I reduced their resolution they'd work. I just tested gifs and yeah, same issue, gifs from my desktop won't upload but other low quality gifs from elsewhere seem to upload just fine. It's apparently not file size related afaict.
The forum software is called XenForo. I did some searching and there were a few posts about similar issues. Disabling the upload of zip files was one possible 'fix' but as there are so few of us who have this issue and there are work arounds, (for me at least,) it doesn't seem worth it. Linking to external image hosts still works if you're up for it. Am curious, what browser and OS are you on?

 

[DrTarDIS]

Waterfox 56.2.0 64 bit. Win7 Ux64 Up-to-date(too lazy to find the exact sub number kbwhatever moved it to)
[doublepost=1531452217,1531450710][/doublepost]61.0.1 64 bit firefox check....nope same issue.
what script does the upload function use? maybe a security script-killer is preventing it from executing properly?
Does it work for you MrGrey1 ? Can you upload a file to this thread?

 

[MrGrey1]

I can only upload screenshots if I reduce them.
2560x1440 Fails
1920x1080 Fails
1680x945 uploads no problem.
Same image, just reduced. So something doesn't like large resolution for me.
I'm surprised by your results with Firefox. Was not expecting that to fail. Perhaps do a resolution test to see if it's the same issue?

1900x1069 works
1905x1071 fails
1910x1074 fails
1919x1079 fails

 

[DukeofRealms]

Hmm, ok.

Are we sure it's resolution, not file size? Although, if it were file size, I'd still expect to see the upload progress working and then it failed after 100%. I'll do some testing with gifs.

 

[MrGrey1]

├── [1021K] starmade-screenshot-0140_1900x1069.png
├── [1.0M] starmade-screenshot-0140_1905x1071.png
├── [1.0M] starmade-screenshot-0140_1910x1074.png
├── [1.0M] starmade-screenshot-0140_1919x1079.png
├── [1.0M] starmade-screenshot-0140_1920_1080.png
├── [1.8M] starmade-screenshot-0140.png

Yah looks like it might be it. Just did some tests with that in mind, can't upload anything over 1 M

 

[wizerdwolf]

Hmm, ok.

Are we sure it's resolution, not file size? Although, if it were file size, I'd still expect to see the upload progress working and then it failed after 100%. I'll do some testing with gifs.

I do not think resolution is the issue, or not solely resolution. I managed to upload several 1080p .jpg files earlier, whereas the .png and .gif files I attempted failed. There may be some combination of factors, or otherwise just file size. The .jpgs were below 1MB, whereas the others were greater than.

 

[DukeofRealms]

This image is 3.2 MB, fixed Just some default values with the new setup that needed to be changed.

 

[MrGrey1]

Confirmed. Thanks Duke.