Uplink Issues - OAuth token/401 - since 20th December

    AndyP

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    FAQ - Temporary solutions and affected people

    Until 20th december,
    the entered uplink was forwarded to be authed by registry.
    unchanged and unfiltered.

    So if I uplink my game with
    aNDYp
    it would be accepted.
    As the registry compared the name given by the game,
    to the names in the database,
    but filtered them all to lower case.

    So it would falsely allow me uplinking aNDYp with the password for AndyP.
    As protection on servers was matched in all-lowercase this was no security issue, but a huge inconsistency in the way the system works.

    This got now FIXED, so my uplinkname to the server is now ALWAYS the one saved in the database.
    Regardless of the one I entered.

    Also, the UPLINK field now accepts the mail-address, like the registry page does.
    This was also a result of the inconsistencies we had before, so this fix was really required, and is now a one-time problem, and then fixed forever. Also it adds functionality to the game - Uplink by mail-address.

    Please follow instructions in thread above, will update it in a few minutes with newest information.

    Does it affect me?

    Check: https://registry.star-made.org/

    and look into the upper left corner:
    upload_2014-12-22_4-24-36.png

    The text before the
    's Profile part is your CURRENT database stored uppercase/lowercase combination.

    In case you usually uplinked with that exact capitalization:
    All fine, you are not affected.

    If your uplink differs from the one saved in the database you are affected.

    I'm affected, what now?

    You can use this new uplink to uplink your game.
    But you can obviously not use it on a server you played on before, as the registry-username and so your uplink-name changed. This is seen as a new identity from server side, and you get rejected on connect.

    Okay, how to come around this?

    Solution One - suitable for non-live contact to owner of server

    The serverowner (or anyone with file access to server) shall open the file:

    protected.txt

    Every line represents one protected account.

    The format is:
    InGameName:AccountName:LastLogin

    In-Game name is always lowercase converted.
    Accountname is in correct capitalization.
    Last login is used to unprotect the oldest unused account when exceeding the protect limit.

    Here is a sample line from testserver on play.star-made.org:4242
    Code:
    andyp;AndyP;1419192206681
    As I am not affected this is correct.
    If I would have been accidentally converted to andyp as login, the admin has to replace the middle part with lower case.

    So for an example user MikeOmni I was in conversation with, the admin has to 'search and replace'
    :MikeOmni:
    with
    :mikeomni:

    Do not forget the : as you may hit similar named accounts or In-game names else.

    Solution Two - Direct contact via TeamSpeak or Chat required

    Tell the admin to use the following command:
    /player_unprotect <yourname>

    This REMOVES the entry for that In-Game-Name (first part) from protected.txt
    Now IMMEDIATELY login with your uplinked game on that name, to reprotect it under your altered account.
    The server will now lock it under your new name.

    However, if not logging in directly after using the command, the name is free for everyone to use. So be very careful when using this method and make sure you have a DIRECT communication way while doing this.

    Solution three - No Contact to adminstration possible

    In this unlucky case,
    WE can adjust your database saved name,
    to match the one you used to uplink.

    Write a support ticket and tell us about your new desired name.
    We will update your name to match the new name.
    Make sure your tickets contains the registry mail-address and the new capitalization you desire.


    - Andy
     
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    So is the fix going to be reverting account name to the case sensitive version it was before? Wouldn't this mean if we started playing on a new server in the meantime that as soon as the fix hits we would have the same problem on that server but in reverse? The new server would be expecting a lowercase account name but seeing our fixed name that isn't lowercase and rejecting us.
     
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    I am now able to uplink my account with the proper user name, but I am still receiving the protected username error when I try logging onto a server. Are steps 1 and 2 the only way to fix this?
     
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    I am now able to uplink my account with the proper user name, but I am still receiving the protected username error when I try logging onto a server. Are steps 1 and 2 the only way to fix this?
    I have the same problem :(
     

    AndyP

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    KillaKrazy
    User killakrazy has been renamed to KillaKrazy! Please notify this user ASAP of this change.

    ItzQuinnae
    Your name in registry is:
    ItzQuinnae
    Does it need a change? (Only if your problem matches the above described, else reset your password and try to uplink again)

    - Andy
     
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    Mine shows as envie on Registry login but should be Envie - Can you please fix? Admin for my server isn't presently around.

    Thank you so much for investigating this and the support you gave via emails.
     
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    Thanks a lot for the help Andy! I am finally able to log onto the server once again.
     

    AndyP

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    Mine shows as envie on Registry login but should be Envie - Can you please fix? Admin for my server isn't presently around.

    Thank you so much for investigating this and the support you gave via emails.
    For reference: Fixed
     
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    Mine needs fixing as well, thanks in advance. Original was "Caumen"
     

    AndyP

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    Mine needs fixing as well, thanks in advance. Original was "Caumen"
    User caumen has been renamed to Caumen! Please notify this user ASAP of this change.

    Fixed =)

    - Andy
     
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    Thanks for the quick fix AndyP! All is well now on my account.
     
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    my name is "xXDISCOVERERXx" i have the 401 error saying my name is protected. ;-; can you help me?
    [DOUBLEPOST=1422292354,1422292231][/DOUBLEPOST]
    my name is "xXDISCOVERERXx" i have the 401 error saying my name is protected. ;-; can you help me?
    can you change it into "oxXDICOVERERXxo"
     

    AndyP

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