Starmade crashing at 100% still

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    • Legacy Citizen
    Starmade keeps crashing at 100% for me, it has been doing it since the new HUD system. Most of the time it crashes but sometimes it works.
    I have the latest java versions java 7 update 75(64bit) Se Developmetn kit, Java8 update 40(64bit) and Java SE development kit 8 Update 31 (64bit)
    My intel HD graphics driver version 15.33.32.64.4061
    Graphicsinfo
    Running on thread: ClientThread
    Adapter: igdumd64
    Driver Version: 9.17.10.2843
    Vendor: Intel
    OpenGL Version: 4.0.0 - Build 9.17.10.2843
    Renderer: Intel(R) HD Graphics 4000
    GLSL Ver: 4.00 - Build 9.17.10.2843

    There is a hs_err that says:

    # A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fee72b6d62, pid=5452, tid=4468
    #
    # JRE version: Java(TM) SE Runtime Environment (8.0_40-b25) (build 1.8.0_40-b25)
    # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.40-b25 mixed mode windows-amd64 compressed oops)
    # Problematic frame:
    # C [ig7icd64.dll+0x736d62]
    #
    # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
    #
    # If you would like to submit a bug report, please visit:
    # http://bugreport.java.com/bugreport/crash.jsp
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #
    My computers system is:
    OS: Windows 7 Enterprise (6.01.7601)
    DirectX: 9.0c + 10 + 10.1 + 11
    CPU name: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz
    CPU speed: 2594MHz
    Memory: 3792MB
    Screen size: 1366x768 (32bits)
    Video card: Intel(R) HD Graphics 4000
    VendorID: 8086, DeviceID: 0166, SubSys: 21fa17aa
    Video driver: igdumd64 (Version 9.17.10.2843) (8-21-2012)
    Audio device: High Definition Audio Device
    Audio driver: HdAudio.sys (Version 6.1.7601.17514) (11-19-2010)

    Can you tell what is wrong from the information i provided or do you need log?
    If you do can you tell me how to post a log.
    I'm guessing the problem could be the java error
     

    kupu

    Colouring in guy.
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    • Schine
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    This is an odd bug that apparently lots of people are having with Java. I don't think this is SM's fault...

    Quick article about it on the Java site here;
    https://www.java.com/en/download/help/exception_access.xml

    Others have mentioned it being due to corrupt registries and installations and fixed it with a registry repair tool or reinstalling java. Some report it being due to an application being blocked access to the internet via a firewall. Even windows UAC is being blamed (by oracle itself).

    First thing i would try is checking SM is not being blocked by a firewall.
    Secondly i would temporarily turn UAC off while launching SM.

    If those fail, then we can get a tester to look at the logs.

    Quite a few hits are coming up on google regarding the EXCEPTION_ACCESS_VIOLATION (0xc0000005) error. I'll have a little look see if there are any other basic checks we can do.
     
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    • Legacy Citizen
    I have a problem, I can't update my Intel HD graphics card because my laptop is a lenovo thinkpad x230 and won't update
    [DOUBLEPOST=1426755761,1426754111][/DOUBLEPOST]I may have found the problem
    I tried using java7 update 75 (64bit) starmade doesn't work and second launcher doesn't open
    I tried using java8 update 40 (64bit) starmade didn't work and crashed at 100%
    I tried using java8 update 40 (32bit) starmade works
     
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    • Tester
    The driver issue is odd. Are you sure you did find the proper Version on the Intel Page when you tried it ? that page is everything than customer friendly i have to say!

    do you need that java 7 for anything specific ? if not .. get rid of it, and maybe reinstall the 64bit:8U40 after that.
    SM is really limited with the 32 bit version.
    You also could try to run the JDK Java version .. could be helpful with the GPU drivers.
    JDK -> http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html
    (again in 32 and 64 bit)
     
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    • Legacy Citizen
    I can't update my intel driver it says your device isn't compatible
     
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    yes i have intel(R) Driver update Utility 2.0 and it says intel is at version 15.33.32