If it's an exception, you have to send the logs to Schine. Not just to fix it, but because there might be no workaround...
I don't know if you have experience with programming, but exceptions occur when some algorithm happens to crash the program. A faulty algorithm that is probably caused by something that is not thought of (otherwise it would've been fixed) therefore it's called an exception.
Example of my favourite exception (because it's easy to fix):
If for example something is not defined and later is pointed at in order to process something, which can't be done since it's not defined, a null pointer exception occurs.
I'm sorry if I f*cked it up, but English is not my native language.
I'm not feeling confident of what I wrote, so that's why I say this.
EDIT:
Also... The way to send logs is by starting the starter (talking about the default one)
→ Click "Start Game"
→ Toolbar ► Crash & Bug Report ► ...
Don't forget to actually click send...