Crash impossible to resolve

[Soul_Frisk]

First time i tried to play the game it crashed
I updated my Intel Drivers
My Java is 64 Bit and Was already updated
Got Window 10 Pro
And the crash report said that My Window Is not supported

Could i get some help for this ?

 

[nightrune]

First time i tried to play the game it crashed
I updated my Intel Drivers
My Java is 64 Bit and Was already updated
Got Window 10 Pro
And the crash report said that My Window Is not supported

Could i get some help for this ?

In the folder starmade is installed to there should be a "logs" folder, can you post starmadelog.0.txt here please?

 

[Soul_Frisk]

[2016-11-12 01:34:07] [GLFRAME] Content has been loaded
[2016-11-12 01:34:07] java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg32.exe": CreateProcess error=216, Cette version de %1 n’est pas compatible avec la version de Windows actuellement exécutée. Vérifiez dans les informations système de votre ordinateur, puis contactez l’éditeur de logiciel
[2016-11-12 01:34:07] at java.lang.ProcessBuilder.start(Unknown Source)
[2016-11-12 01:34:07] at obfuscated.aGU.a(SourceFile:78)
[2016-11-12 01:34:07] at obfuscated.aGV.a(SourceFile:46)
[2016-11-12 01:34:07] at obfuscated.aGV.a(SourceFile:42)
[2016-11-12 01:34:07] at obfuscated.aGW.<init>(SourceFile:44)
[2016-11-12 01:34:07] at obfuscated.QR.a(SourceFile:128)
[2016-11-12 01:34:07] at obfuscated.aBi.b(SourceFile:652)
[2016-11-12 01:34:07] at obfuscated.R.e(SourceFile:953)
[2016-11-12 01:34:07] at org.schema.game.common.Starter.startMainMenu(SourceFile:1421)
[2016-11-12 01:34:07] at org.schema.game.common.Starter.main(SourceFile:968)
[2016-11-12 01:34:07] Caused by: java.io.IOException: CreateProcess error=216, Cette version de %1 n’est pas compatible avec la version de Windows actuellement exécutée. Vérifiez dans les informations système de votre ordinateur, puis contactez l’éditeur de logiciel
[2016-11-12 01:34:07] at java.lang.ProcessImpl.create(Native Method)
[2016-11-12 01:34:07] at java.lang.ProcessImpl.<init>(Unknown Source)
[2016-11-12 01:34:07] at java.lang.ProcessImpl.start(Unknown Source)
[2016-11-12 01:34:07] ... 10 more
[2016-11-12 01:34:07] [SHADER] validate: current FBO: 0
[2016-11-12 01:34:23] [CLIENT][PlayerInput] successfully deactivated obfuscated.X@1bdfdcf
[2016-11-12 01:34:23] !!!! THIS DISPLAYS THE STACKTRACE OF A REGULAR GL FRAME EXIT
[2016-11-12 01:34:23] org.schema.schine.graphicsengine.core.FinishedFrameException
[2016-11-12 01:34:23] at obfuscated.aBc.e(SourceFile:134)
[2016-11-12 01:34:23] at obfuscated.Rj.callback(SourceFile:258)
[2016-11-12 01:34:23] at org.schema.schine.network.client.GUICallbackController.execute(SourceFile:64)
[2016-11-12 01:34:23] at obfuscated.aKB.a(SourceFile:199)
[2016-11-12 01:34:23] at obfuscated.R.a(SourceFile:216)
[2016-11-12 01:34:23] at obfuscated.QR.a(SourceFile:149)
[2016-11-12 01:34:23] at obfuscated.aBi.b(SourceFile:652)
[2016-11-12 01:34:23] at obfuscated.R.e(SourceFile:953)
[2016-11-12 01:34:23] at org.schema.game.common.Starter.startMainMenu(SourceFile:1421)
[2016-11-12 01:34:23] at org.schema.game.common.Starter.main(SourceFile:968)
[2016-11-12 01:34:23] [GRAPHICS] Graphics Context HAS FINISHED!!!
[2016-11-12 01:34:24] [AUDIO] Cleaning up sound system
[2016-11-12 01:34:24] SoundSystem shutting down...
[2016-11-12 01:34:24] Author: Paul Lamb, www.paulscode.com

The error report is in French

 

[Lord_Greyscale]

So, the problem is looking like Starmade is somehow not compatible with the version of Windows 10 that you have.

A direct (Google provided) translation of that error is "This version of% 1 is not compatible with the Windows version currently running. Check in the system information of your computer, then contact the software publisher"

This might be caused by:
(most likely) the company that built your system "left out" and or "altered" some of the various files that make Windows work, and Starmade happens to rely on the missing/original files. [ex: buying a complete, ready-to-use computer from the store, the hardware manufacturer usually has installed a modified copy of windows, to better utilize all the parts]
(least likely) your copy of Windows is actually a non-legitimate copy, and/or your copy of Starmade is somehow broken.
[EX: sometimes "repair" shops actually just wipe everything, and install a new copy of windows. While this copy is legitimate, it hilariously often reports itself as being pirated. (typically because that same copy is running on the repairshop's own machine, or someone else has "registered" it)]


If this post was un-helpfull, then I'm sorry, as this is literally as far as I can go with the information provided.

Allso, I'm not a tech support guy, so that's a factor too.


EDIT: hiw'd I miss this bit? Cannot run program "./lib/ffmpeg/ffmpeg32.exe"
That right there is the proximal cause. please, try to verify that the file the game is looking for actually exists.

 

[nightrune]

There should be a file called graphicsinfo.txt in there as well. Please post that.

 

[Soul_Frisk]

Running on thread: main
Adapter: mirrorv3
Driver Version: 3.1.0.0
Vendor: Intel
OpenGL Version: 4.0.0 - Build 10.18.10.4425
Renderer: Intel(R) HD Graphics 4000
GLSL Ver: 4.00 - Build 10.18.10.4425

[doublepost=1478976108][/doublepost]The

So, the problem is looking like Starmade is somehow not compatible with the version of Windows 10 that you have.

A direct (Google provided) translation of that error is "This version of% 1 is not compatible with the Windows version currently running. Check in the system information of your computer, then contact the software publisher"

This might be caused by:
(most likely) the company that built your system "left out" and or "altered" some of the various files that make Windows work, and Starmade happens to rely on the missing/original files. [ex: buying a complete, ready-to-use computer from the store, the hardware manufacturer usually has installed a modified copy of windows, to better utilize all the parts]
(least likely) your copy of Windows is actually a non-legitimate copy, and/or your copy of Starmade is somehow broken.
[EX: sometimes "repair" shops actually just wipe everything, and install a new copy of windows. While this copy is legitimate, it hilariously often reports itself as being pirated. (typically because that same copy is running on the repairshop's own machine, or someone else has "registered" it)]


If this post was un-helpfull, then I'm sorry, as this is literally as far as I can go with the information provided.

Allso, I'm not a tech support guy, so that's a factor too.


EDIT: hiw'd I miss this bit? Cannot run program "./lib/ffmpeg/ffmpeg32.exe"
That right there is the proximal cause. please, try to verify that the file the game is looking for actually exists.

The file Actually exist but there's the same one "ffmpeg64.exe" so idk then

 

[kupu]

At what point does it crash? Are you able to get to the main menu?

Just a guess, but it's not the intro is it? ffmpeg is a media codec i think... You could try changing the

PLAY_INTRO = true //Play Intro

to false, in the Settings.cfg in your installation folder.

 

[Soul_Frisk]

Well it's when i press the Spawn button The game immediatly freeze and then the Error report appear and close my game and the intro is already desactivated so...
idk what's the problem

 

[nightrune]

Well it's when i press the Spawn button The game immediatly freeze and then the Error report appear and close my game and the intro is already desactivated so...
idk what's the problem

It might be happening when the tutorial videos are starting to play. It is odd that ffmpeg32 is running instead of the 64, but I"m not sure that would be a problem.

Can you try to disable tutorials in the main menu? Go to options, Tutorial Enabled and make sure its un-checked?