Hi guys, my friend's starmade isn't working anymore, and he's pretty bummed about it. All he does it play Hearthstone now.
So, he says he has a straight up black screen, he was fine before the optimization update (it nearly doubled my FPS :D) but now nothing. I know he has 64 bit java and enough memory set because we set that all up for him like just two weeks ago.
I tried googleing, and I searched through the most recent 3 pages on the bug support forum, but nothing. He uses some laptop, with windows 7, intel processor, and AMD 7660G
Me: did you find out what problem you had?
Darth411: nope
Me: what is the problem exactly?
Darth411: The server is a black screen
Me: like, no spawn menu, no gui, or graphics broken?
Darth411: Black. Nothing.
Me: so, you get just a black screen, with nothing on it? Is there a % loading up at the top before it goes black, or is there nothing, no logo?
Darth411: I just said, theres nothing. just a black screen.
Me: so, you don't even get a loading screen? good to know
Me: I will figure out your problem now that you gave me specifics
Darth411: lol ok
Me: no crash, just blackscreen right?
Me: or does it crash after blackscreen?
Darth411: just a black screen. All I said is all there is.
Me: just making sure
Me: are you able to load into a single player game, or is that just a blackscreen too?
Me: hello?
Darth411 is now playing Hearthstone
Me: i'll make a forum post, and see if anyone knows anything
Me: graphics card brand?
Me: AMD, Nvidea, intel?
Darth411: um, not sure, hang on
Darth411: AMD 7660G
Me: alright
Darth411: nope
Me: what is the problem exactly?
Darth411: The server is a black screen
Me: like, no spawn menu, no gui, or graphics broken?
Darth411: Black. Nothing.
Me: so, you get just a black screen, with nothing on it? Is there a % loading up at the top before it goes black, or is there nothing, no logo?
Darth411: I just said, theres nothing. just a black screen.
Me: so, you don't even get a loading screen? good to know
Me: I will figure out your problem now that you gave me specifics
Darth411: lol ok
Me: no crash, just blackscreen right?
Me: or does it crash after blackscreen?
Darth411: just a black screen. All I said is all there is.
Me: just making sure
Me: are you able to load into a single player game, or is that just a blackscreen too?
Me: hello?
Darth411 is now playing Hearthstone
Me: i'll make a forum post, and see if anyone knows anything
Me: graphics card brand?
Me: AMD, Nvidea, intel?
Darth411: um, not sure, hang on
Darth411: AMD 7660G
Me: alright
So, he says he has a straight up black screen, he was fine before the optimization update (it nearly doubled my FPS :D) but now nothing. I know he has 64 bit java and enough memory set because we set that all up for him like just two weeks ago.
I tried googleing, and I searched through the most recent 3 pages on the bug support forum, but nothing. He uses some laptop, with windows 7, intel processor, and AMD 7660G