Hi,
The CPU you have, an i3-7100U does not meet our recommended requirements. From what I can see of the Inspiron 15 3567, it's a school/business-oriented laptop, with no external graphics. Which would leave it with the integrated Intel HD Graphics 620, which doesn't meet our minimum graphics requirements of a GTX 260 or equivalent. Our minimum requirements are the bare minimum of what we would expect would capable of running the game at the lowest settings. While we have encountered systems that were able to run StarMade below these minimum requirements, it can be a bit of a hit and miss, especially with integrated Intel graphics.
my drivers were out of date, but according to the Dell updater, they're in the latest version
Intel graphic drivers are often quite old, lacking the necessary graphical support to run StarMade, even in later low range CPU models. However, I would suggest going directly to Intel's site to get their drivers, as your laptop manufacturer might not be supplying the latest drivers. This should be the page for your graphics:
Downloads for Intel® HD Graphics 620
RECOMMENDED:
- OS: Windows 7/8/10 - 64 bit
- Processor: Intel Core i7-2600 @ 3.4 GHz | AMD FX-8320 Eight-Core @ 3.5 GHz or equivalent
- Memory: 8 GB RAM
- Graphics: Nvidia GeForce GTX 560, 650 Ti, 750 | AMD Radeon HD 5850, 6870, 7790 (or equivalent)
- Network: Broadband Internet connection
- Storage: 3 GB available space
MINIMUM:
- OS: Windows 7 - 64 bit
- Processor: Intel Core i3 (2nd Generation and above) | AMD FX 6xxx or equivalent
- Memory: 4 GB RAM
- Graphics: Nvidia GeForce GTX 260, 275, 280, 460 SE, 550 Ti | AMD Radeon HD 4870, 5770, 4890, 5830, 6770, 6790 or equivalent with OpenGL 2.1
- Network: Broadband Internet connection
- Storage: 3 GB available space
- Additional Notes: 2GB of memory must be available for StarMade. Lower specs may work by modifying graphics and other performance options. Try out our demo to get an indication for your system. System components such as Integrated Graphics cards may not be supported. Requirements may change in further updates.
I suggest contacting StarMade support, as they may have some suggestions as to the relevant settings or driver information. You can open a ticket here:
Submit a ticket : StarMade Support . Users with low-end specs might also be able to assist you with the settings they use.
If those adjustments recommended by support and other community members do not work, it might unfortunately be the case that your laptop is not able to run the game. If you've purchased a copy through our website, we can process a refund for you. Otherwise, you'll have to contact the distributor you purchased through (most likely Steam).
I hope someone can chime in with some recommendations!
