Server Listing Help

[jester1147]

So after an exhausting search and attempting all of the found possible 'fixes' I am turning to the forums and the 'gurus' for help because lets face it... forums have more knowledge. So here we go:

We (my organization) have set up our own community server that we intend to make public. The problem we are encountering is the fact that the server listing is not showing our server. We have installed, re-installed and re-installed again. Please note: we are installing this to a Linux based server, we CAN log in with no problems, and the server runs fine with no problems. The issue is the server listing specifically.

Here are the settings currently as they are set and:
ANNOUNCE_SERVER_TO_SERVERLIST = true //announces the server to the starmade server list so clients can find it. Hostname must be provided for HOS$
HOST_NAME_TO_ANNOUNCE_TO_SERVER_LIST = starmade.sentinel-gaming.com //this must be a valid hostname (either ip or host, e.g. play.star-made.org)
SERVER_LIST_NAME = Sentinel-Gaming //max length 64 characters
SERVER_LIST_DESCRIPTION = Sentinel-Gaming StarMade Server //max length 128 characters

We have gone through and emailed support, but we are still waiting for word from them. There was something listed about using the current DEV build, and that didnt resolve the issue.

Also, we have also noticed a [SERIAL] "not retrieved" line in the console as the server starts

Any help with this issue would be greatly cappreciated

 

[therimmer96]

You need the port of the server in the config if I remember correctly

ANNOUNCE_SERVER_TO_SERVERLIST = true //announces the server to the starmade server list so clients can find it. Hostname must be provided for HOST_NAME_TO_ANNOUNCE_TO_SERVER_LIST!
HOST_NAME_TO_ANNOUNCE_TO_SERVER_LIST = sm.infinitehavoc.co.uk:57921 //this must be a valid hostname (either ip or host, e.g. play.star-made.org)
SERVER_LIST_NAME = Infinite Havoc //max length 64 characters
SERVER_LIST_DESCRIPTION = Welcome to Infinite Havoc //max length 128 characters

 

[jester1147]

We have tried that as well (just changed it currently again) and still no dice...
We have tried using just the IP directly, still no dice...
We have (to our knowledge) tried it all, and nothing gets the listing and this has been up for 3 days now.

We are using the default 4242 port.

Is there a port or an IP for incoming pings for the server list that we need to make sure is safe-listed? Is there any random documentation anywhere that could shed some light on this?

 

[therimmer96]

As long as the servers port is forwarded, it should be working. Make sure the server and client are running the same versions of the game, the list filters incompatible servers by default.

 

[AndyP]

[...]

We have gone through and emailed support, but we are still waiting for word from them. There was something listed about using the current DEV build, and that didnt resolve the issue.

[...]

What is the support ticket number for that case?
I did not notice any request in that topic.

However, your serverhost has to resolve to the IP of your server.
This is to avoid bogus entries that do not resolve to a valid server.
The hostname from the file is taken and forwarded to registry, this will be handed out to users and they query the server directly.
The server does note the registry it is alive, and any server entry that stated it is alive within the last 30 minutes is handed out to clients for server-query.

DEV-Builds do work with the list, but you get a more isolated adjacent servers, as only a few follow the dev-builds.

ANNOUNCE_SERVER_TO_SERVERLIST = true //announces the server to the starmade server list so clients can find it. Hostname must be provided for HOST_NAME_TO_ANNOUNCE_TO_SERVER_LIST!
HOST_NAME_TO_ANNOUNCE_TO_SERVER_LIST = play.star-made.org //this must be a valid hostname (either ip or host, e.g. play.star-made.org)
SERVER_LIST_NAME = Official Test Server (Normal) //max length 64 characters
SERVER_LIST_DESCRIPTION = Normal Mode | Unlimited building | Speed 100 | Build Area 20 //max length 128 characters

Comparing it to your settings-quote, it looks like you added a $ sign in first line, and replaced a part of the text.
As it is a comment, it should not matter, but when there is a line-break it may totally break the config file.

- Andy

 

[jester1147]

We submitted a support ticket under a different username (massaturtle) directly through the launcher as a bug. No response has been received.
The server host has resolved the IP to the server as it is a dedicated server, not a VPS. We host our own servers.

We did manage to resolve our issue however, there was in fact multiple query ports from StarMade that were being blocked by our firewall.