server error client has not send any login information

[WENKZ]

hello, for some time my server Starmade references the error message if below, it becomes unreachable and we have to restart the server but this error back about 10 minutes after the reboot, I tried to reset the server several times but after a time returns this error,we also have an error pong.

can you help me?

[2014-03-12 08:09:37] [SERVER][PROCESSOR] client setup completed. listening for input
[2014-03-12 08:09:37] [SERVER][LOGIN] new client connected. given id: 1: description: Belphegorgeous
[2014-03-12 08:09:37] [SERVER][LOGIN] return code 0
[2014-03-12 08:09:37] [AUTH] authenticating Belphegorgeous; useAuth: true; requireAuth: false
[2014-03-12 08:09:37] [AUTH] Protection status of Belphegorgeous is ProtectedUplinkName [username=solvar, timeProtected=1394607264821] -> protected = true
[2014-03-12 08:09:37] [AUTH] Session User: solvar; authenticated: true
[2014-03-12 08:09:37] [LOGIN] successful auth: now protecting username Belphegorgeous with solvar
[2014-03-12 08:09:37] [AUTH] PROTECTING USER Belphegorgeous under uplink id solvar
[2014-03-12 08:09:37] [SERVER] checking ip ban: 81.64.195.93
[2014-03-12 08:09:37] [SERVER] loaded faction for PlS[Belphegorgeous [solvar]*; id(5)(1)f(10003)] -> 10003
[2014-03-12 08:09:37] [SERVER] player LOADED FROM DISK Belphegorgeous, credits: 25000
[2014-03-12 08:09:37] [SERVER][UNIVERSE] LOADING SECTOR... (50, 0, 0)
[2014-03-12 08:09:37] [TAG] WARNING: Struct read time of cs1 took: 110
[2014-03-12 08:09:37] [TAG] WARNING STRUCT DESERIALIZATION took too long: 111;
[2014-03-12 08:09:37] [TAG] WARNING: Struct read time of sc took: 111
[2014-03-12 08:09:37] [TAG] WARNING STRUCT DESERIALIZATION took too long: 122;
[2014-03-12 08:09:37] [TAG] warning: reading tag: SpaceStation took: 122
[2014-03-12 08:09:37] [SERVER][READTAG] WARNING: org.schema.game.server.controller.GameServerController@49b2f5a1 READING tag: ENTITY_SPACESTATION_Exodia.ent; took long: 122ms
[2014-03-12 08:09:47] java.net.SocketException: Connection reset
[2014-03-12 08:09:47] at java.net.SocketInputStream.read(SocketInputStream.java:196)
[2014-03-12 08:09:47] at java.net.SocketInputStream.read(SocketInputStream.java:122)
[2014-03-12 08:09:47] at java.net.SocketInputStream.read(SocketInputStream.java:210)
[2014-03-12 08:09:47] at java.io.DataInputStream.readInt(DataInputStream.java:387)
[2014-03-12 08:09:47] at org.schema.schine.network.server.ServerProcessor.run(SourceFile:808)
[2014-03-12 08:09:47] at java.lang.Thread.run(Thread.java:744)
[2014-03-12 08:09:47] [SERVER][DISCONNECT] Client 'RegisteredClient: Belphegorgeous (1) [solvar]connected: true' HAS BEEN DISCONNECTED . PROBE: false
[2014-03-12 08:09:47] [SERVER] Client logged out from server. connections count: 0
[2014-03-12 08:09:47] [SERVER] UNREGISTERING CLIENT RegisteredClient: Belphegorgeous (1) [solvar]connected: true
[2014-03-12 08:09:47] [SERVER] UNREGISTER DONE FOR CLIENT RegisteredClient: Belphegorgeous (1) [solvar]connected: true
[2014-03-12 08:09:47] [SERVER] SERVER PROCESSOR STOPPED FOR RegisteredClient: Belphegorgeous (1) [solvar]connected: true
[2014-03-12 08:10:02] [SERVERSOCKET] Connection made. starting new processor 44228, /37.187.79.210; local: 4242, /188.165.193.99, keepalive false
[2014-03-12 08:10:02] [SERVER] connection registered
[2014-03-12 08:10:02] [SERVER][PROCESSOR] client setup completed. listening for input
[2014-03-12 08:10:04] [SERVER] client has not send any login information: 2000 / 10000
[2014-03-12 08:10:05] [SERVER] client has not send any login information: 3000 / 10000
[2014-03-12 08:10:06] [SERVER] client has not send any login information: 4001 / 10000
[2014-03-12 08:10:07] [SERVER] client has not send any login information: 5001 / 10000
[2014-03-12 08:10:08] [SERVER] client has not send any login information: 6001 / 10000
[2014-03-12 08:10:09] [SERVER] client has not send any login information: 7001 / 10000
[2014-03-12 08:10:10] [SERVER] client has not send any login information: 8001 / 10000
[2014-03-12 08:10:11] [SERVER] client has not send any login information: 9002 / 10000
[2014-03-12 08:10:12] [SERVER] client has not send any login information: 10002 / 10000
[2014-03-12 08:10:12] [SERVER] NULL CLIENT TIMED OUT: DISCONENCTING
[2014-03-12 08:10:16] WARNING: USING EMERGENCY SHUTDOWN HOOK

 

[AndyP]

Please tell us the version you are using, some deadlocks got fixed the latest pre-versions.

But in this case it looks like a \"connection reset\" before getting into the connection handling.

Any firewall, virusscanner active?
Connection is made local? to another computer? lan?

- Andy

 

[WENKZ]

we use a server at ovh heberger with debian

 

[AndyP]

that log is a bit short, it just shows a login, connections reset after 10 seconds, then relogin after another 15 seconds.
May you wipe the logs directory while the server is stopped, then start the server and wait until the connections are no longer accepted.
Then find your process id (java) and type the following command in console:
jstack >> threaddump.txt

it will create a threaddump.txt in your current directory. Please send this file together with the logs to me or post the url to the zip file here.

Also please state the version you are using.
In case it is \'not\' 0.134 the problem may already be fixed.

- Andy