- Joined
- Jun 20, 2013
- Messages
- 86
- Reaction score
- 0
I keep seeing people on the starmade chat repeatedly ask silly questions repeatedly, sometimes asking the same thing 5 minutes apart. They ask things like what a faction is, why their ship weapons aren't working (often lack of properly linked computer), and what the dozens of different disconnect messages mean. The more advanced on things, especially new changes are not well documented as we appear to have multiple, horribly maintained wiki sites (some still have the old factory recipes!)
I feel we could greatly help out the support team if we worked harder on putting out reliable information on things in this game. We need to commit to either this onsite wiki or the other one, have a reliable team managing it, Have an advanced or extended tutorial, and make all of this nearly impossible to miss.
I feel we could greatly help out the support team if we worked harder on putting out reliable information on things in this game. We need to commit to either this onsite wiki or the other one, have a reliable team managing it, Have an advanced or extended tutorial, and make all of this nearly impossible to miss.