Not too long ago, StarMade's ratings on Steam were at 'Mostly Positive'. Now, they're at 'Mixed' for overall and 'Mostly Negative' for most recent. The community is falling apart. It's easy to put the blame on the Weapons and Power updates for driving away old players, but the issue now is that complicated, unpolished game mechanics are preventing new players from integrating themselves into the game. I took the time to read a few of the most recent reviews, and they all complain about the same things: Overpowered pirates, complicated mechanics, half-finished features, and the excessive amount of grinding required to build anything.
I understand that it's less work to add all content and then fix those systems once, without doing it every time new content comes out, but if new players look at the existing content and say "This has potential, but it's not good enough right now" you'll never get the support you need to move to that final, finished stage. I am excited for the Universe Update, especially the addition of music and new planets, but a quick glace at the Steam page shows that the majority of new players can't connect with the current game enough to stay. Once the Universe Update comes out, I hope you'll focus more on balancing and improving current systems, rather than creating new content. I have always recommended StarMade to others, and probably will continue to do so. But if you're going to attract new players, I believe that changes are going to have to be made to the development process.
--Lokilog
(On the other hand, your support team is incredible. They were willing to help me recover my account on a weekend in less than 24 hours.)
I understand that it's less work to add all content and then fix those systems once, without doing it every time new content comes out, but if new players look at the existing content and say "This has potential, but it's not good enough right now" you'll never get the support you need to move to that final, finished stage. I am excited for the Universe Update, especially the addition of music and new planets, but a quick glace at the Steam page shows that the majority of new players can't connect with the current game enough to stay. Once the Universe Update comes out, I hope you'll focus more on balancing and improving current systems, rather than creating new content. I have always recommended StarMade to others, and probably will continue to do so. But if you're going to attract new players, I believe that changes are going to have to be made to the development process.
--Lokilog
(On the other hand, your support team is incredible. They were willing to help me recover my account on a weekend in less than 24 hours.)
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