StarMade Launcher v14 Critical Blank Screen Error

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    Deleted member 392097

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    When I launch the StarMade Launcher (v14), this is what shows:
    StarMade Critical Error.PNG

    Why is this happening?

    Is there anyway to fix this?
     
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    • Legacy Citizen 4
    I got that whenever my client was unable to connect to the internet. It showed the error message for me after hanging for ~1 min. Not sure if this is the same problem youre having though
     
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    Deleted member 392097

    Guest
    I got that whenever my client was unable to connect to the internet. It showed the error message for me after hanging for ~1 min. Not sure if this is the same problem youre having though
    I was definitely connected to the internet at the time, and I tried several times. The problem persisted for over one minute.[DOUBLEPOST=1413485214,1413485011][/DOUBLEPOST]The only real change to my system since the last time that I managed to use it, was that I got rid of Java 7, and I installed the latest version of Java 8 onto my system. But Java 8 should have backwards compatibility, and a friend of mine was able to play StarMade when only having Java 8 installed (although they were doing it on a different earlier version of Java 8).
     
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    I suggest you to open your shell (Windows key + R to "Execute" and then type "cmd" without the quotes). Then write this: "java -jar " (without quotes) and then drag and drop your Star Made Starter to the shell window from the file explorer, it should write down the path to the jar file.

    Then push enter, should launch the launcher, but you'll see in the shell window a lot of messages. Copy and paste here (or better use http://pastebin.com and give us the link) to know more about the error.
     
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    Deleted member 392097

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    I suggest you to open your shell (Windows key + R to "Execute" and then type "cmd" without the quotes). Then write this: "java -jar " (without quotes) and then drag and drop your Star Made Starter to the shell window from the file explorer, it should write down the path to the jar file.

    Then push enter, should launch the launcher, but you'll see in the shell window a lot of messages. Copy and paste here (or better use http://pastebin.com and give us the link) to know more about the error.
    I tried running the launcher again and it seems fine now, but I had a look at the information in the report that it generated in command line, and some of the results seem rather odd. For instance it said that the version is "0.0" and that the build is unknown. Why is this, and why are some files not found?

    Here it is:

    java.nio.file.NoSuchFileException: .\logs\serverlog.txt.0.lck
    at sun.nio.fs.WindowsException.translateToIOException(WindowsException.j
    ava:79)
    at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.jav
    a:97)
    at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.jav
    a:102)
    at sun.nio.fs.WindowsFileSystemProvider.newFileChannel(WindowsFileSystem
    Provider.java:115)
    at java.nio.channels.FileChannel.open(FileChannel.java:287)
    at java.nio.channels.FileChannel.open(FileChannel.java:335)
    at java.util.logging.FileHandler.openFiles(FileHandler.java:438)
    at java.util.logging.FileHandler.<init>(FileHandler.java:354)
    at org.schema.common.LogUtil.setUpServerLog(SourceFile:94)
    at org.schema.common.LogUtil.setUp(SourceFile:49)
    at org.schema.game.common.Starter.main(SourceFile:815)
    java.lang.RuntimeException: java.io.IOException: Cannot run program "wmic": Crea
    teProcess error=2, The system cannot find the file specified
    at org.schema.common.util.security.Hardware4Win.getSerialNumber(SourceFi
    le:29)
    at org.schema.common.util.security.OperatingSystem.getSerial(SourceFile:
    74)
    at org.schema.common.util.security.OperatingSystem.getOS(SourceFile:87)
    at org.schema.game.common.Starter.main(SourceFile:826)
    Caused by: java.io.IOException: Cannot run program "wmic": CreateProcess error=2
    , The system cannot find the file specified
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
    at java.lang.Runtime.exec(Runtime.java:620)
    at java.lang.Runtime.exec(Runtime.java:485)
    at org.schema.common.util.security.Hardware4Win.getSerialNumber(SourceFi
    le:25)
    ... 3 more
    Caused by: java.io.IOException: CreateProcess error=2, The system cannot find th
    e file specified
    at java.lang.ProcessImpl.create(Native Method)
    at java.lang.ProcessImpl.<init>(ProcessImpl.java:386)
    at java.lang.ProcessImpl.start(ProcessImpl.java:137)
    at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
    ... 6 more
    [VERSION] VERSION: 0.0
    [VERSION] BUILD: undefined
    #################### StarMade #######################
    # version 0.0 - build undefined #
    #####################################################
    [SERIAL] "null"
    java.io.FileNotFoundException: data\config\vertexInfo.properties (The system can
    not find the path specified)
    at java.io.FileInputStream.open(Native Method)
    at java.io.FileInputStream.<init>(FileInputStream.java:138)
    at java.io.FileInputStream.<init>(FileInputStream.java:93)
    at org.schema.game.client.view.cubes.shapes.BlockShapeAlgorithm.read(Sou
    rceFile:241)
    at org.schema.game.client.view.cubes.shapes.BlockShapeAlgorithm.initiali
    ze(SourceFile:97)
    at org.schema.game.common.Starter.main(SourceFile:864)
    java.lang.NullPointerException
    at org.schema.game.client.view.cubes.shapes.BlockShapeAlgorithm.getPrope
    rty(SourceFile:270)
    at org.schema.game.client.view.cubes.shapes.BlockShapeAlgorithm.initTexO
    rder(SourceFile:327)
    at org.schema.game.client.view.cubes.shapes.BlockShapeAlgorithm.<init>(S
    ourceFile:462)
    at org.schema.game.client.view.cubes.shapes.wedge.WedgeTopFront.<init>(S
    ourceFile:19)
    at org.schema.game.client.view.cubes.shapes.BlockShapeAlgorithm.initiali
    ze(SourceFile:109)
    at org.schema.game.common.Starter.main(SourceFile:864)
     
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    0.0 is the build you see when you have nothing installed. Maybe the update didn't install properly?
     
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    Deleted member 392097

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    0.0 is the build you see when you have nothing installed. Maybe the update didn't install properly?
    The report was generated before I tried to get the latest update. The launcher also told me that I had a version installed (and of course that I needed to update it, but this means that there definitely was a version there).
     
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    • Hardware Store
    The launcher did the same to me when starmadedock 503'd for 5 minutes.
    I was definitely connected to the internet at the time, and I tried several times. The problem persisted for over one minute.
    He was referring to connecting to the star-made.org server, serverside problems can get in the way too.
     
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    Deleted member 392097

    Guest
    that's not a very long time...
    It also persisted for over 10 minutes.[DOUBLEPOST=1414005020,1414004868][/DOUBLEPOST]I probably was some sort of serverside issue. But why did it say that my version was 0.0, and that the build version was "undefined"?