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    Missing 'Purchased!' badge

    Discussion in 'Registry/Account Support' started by gamesaucer, Sep 24, 2015.

    1. gamesaucer

      Joined:
      Jun 28, 2013
      Messages:
      97
      I'm not sure whether I ever had my badge since I never looked at my badges before, but I own a copy of the game for quite a while now (I think I purchased it >1 year ago). My registry status says it's upgraded and yet there's no badge when I look at my profile.
       
    2. Mr.Steam

      Joined:
      Oct 24, 2014
      Messages:
      226
      same here
       
    3. AndyP

      AndyP Customer Experience Manager

      Joined:
      Aug 15, 2013
      Messages:
      1,174
      Confirmed, you both have an upgraded registry account.

      Manually added the badges to you two:
      gamesaucer
      Mr.Steam

      - Andy
       
      • Like Like x 1
    4. Vikarious

      Joined:
      Oct 29, 2013
      Messages:
      30
      Hey Andy, my 'Purchased' badge is missing too, thanks
       
    5. AndyP

      AndyP Customer Experience Manager

      Joined:
      Aug 15, 2013
      Messages:
      1,174
      Uhm, looks like you have it for me?

      upload_2015-9-25_11-24-50.png

      You need to "feature" it to show it below your name.

      - Andy
       
    6. Vikarious

      Joined:
      Oct 29, 2013
      Messages:
      30
      Ahh I had no idea, t'was an error on my part. Thanks!
       
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    7. EnerJay

      Joined:
      Nov 5, 2015
      Messages:
      22
      sorry if I'm new to this but I don't seem to have a badges tab on my profile page like in that photo AndyP posted.. I have also bought the game a while ago but haven't received the badge..
       
    8. DukeofRealms

      DukeofRealms Count Duku

      Joined:
      Sep 4, 2013
      Messages:
      1,401
      You have it now :)
       
      • Like Like x 1
    9. EnerJay

      Joined:
      Nov 5, 2015
      Messages:
      22
      Thanks! :)
       
    10. ZektorSK

      ZektorSK Poor boi from northern Hungary ^^

      Joined:
      Aug 31, 2015
      Messages:
      408
      I am missing it too
       
    11. AndyP

      AndyP Customer Experience Manager

      Joined:
      Aug 15, 2013
      Messages:
      1,174
      Not any more. =)

      - Andy
       
    12. ZektorSK

      ZektorSK Poor boi from northern Hungary ^^

      Joined:
      Aug 31, 2015
      Messages:
      408
      Thank you =3
      I will give you cake for your kindness
      [​IMG]
       
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    13. Zeralas

      Joined:
      Feb 16, 2016
      Messages:
      10
      Hello, I seem to be missing my badge as well. I had the game for two weeks before I realized I had to complete an extra registration process to link it to my Steam. I set that up a few days ago, but I wonder if the Registry going down had something to do with why it's still not showing up?

      AndyP DukeofRealms

      Please let me know if there's anything I need to do on my end.
      Thanks!
       
      #13 Zeralas, Mar 13, 2016
      Last edited: Mar 26, 2016
    14. Trekkerjoe

      Joined:
      Mar 1, 2015
      Messages:
      291
      This appears to be a somewhat common problem. Mine is missing too. I have waited a week, assuming it needed time to process. No luck. Despite me upgrading the account, I received no purchased badge.
       
    15. AndyP

      AndyP Customer Experience Manager

      Joined:
      Aug 15, 2013
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      1,174
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    16. LordPizzaJunkie

      Joined:
      Oct 23, 2013
      Messages:
      22
      I have the same problem. Bought the game on steam a few weeks ago, and linked it to my registry account, which says 'upgraded', but I only have two badges, non of which are I-bought-the-game-badge
       
    17. AndyP

      AndyP Customer Experience Manager

      Joined:
      Aug 15, 2013
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      1,174
    18. LordPizzaJunkie

      Joined:
      Oct 23, 2013
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      22
    19. jontyfreack

      jontyfreack Pipe-God-Emperor of starmade

      Joined:
      Nov 29, 2013
      Messages:
      601
      same here

      also have I ever said that I like how involved the devs are with the community, it is really nice and friendly. I think I have said that before, but I shall say it again...and again...and again...
       
    20. AndyP

      AndyP Customer Experience Manager

      Joined:
      Aug 15, 2013
      Messages:
      1,174
      jontyfreack
      Fixed. =)

      Thank you for the kind words.

      - Andy
       
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